GRADE: 15

SALARY: $54,340 – 85,150

POSITION TITLE: Human Resources Generalist

DEPARTMENT: Human Resources

REPORTS TO: Director of Human Resources

Position Summary

The Human Resources Generalist performs professional-level human resources work in support of police department operations. Responsibilities include employee relations, grievance administration, internal investigations, recruitment and hiring, FMLA administration, policy interpretation, and compliance with federal, state, and local employment laws. The position serves as a resource to employees and supervisors regarding personnel matters and assists in maintaining a fair, professional, and legally compliant workplace.

FUNCTIONS OF THE JOB

Essential Functions

• Respond to employee concerns and provide guidance regarding workplace issues, policies, and procedures.
• Receive, review, and process employee grievances in accordance with collective bargaining agreements, departmental policies, and applicable laws.
• Conduct grievance meetings and fact-finding interviews.
• Prepare reports, recommendations, and correspondence related to grievance matters.
• Maintain confidential records of employee relations activities.
• Conduct or assist with internal administrative investigations involving employee misconduct, policy violations, workplace complaints, discrimination, harassment, and other employment-related matters.
• Interview complainants, witnesses, and involved parties.
• Collect, analyze, and document evidence and findings.
• Prepare detailed investigative reports and recommendations.
• Coordinate with legal counsel, command staff, and labor representatives as necessary.
• Administer leave programs including Family and Medical Leave Act (FMLA) and military leave.
• Review medical certifications and supporting documentation.
• Track leave usage and maintain accurate records.
• Communicate with employees and supervisors regarding leave rights and responsibilities.
• Ensure compliance with applicable leave laws and departmental policies.
• Coordinate job postings, advertising, career fairs, recruiting events, and community outreach activities.
• Screen applications and coordinate testing, interviews, background investigations, psychological evaluations, medical examinations, and hiring processes.
• Prepare employment offers and onboarding documentation.
• Maintain applicant tracking and recruitment records.
• Ensure compliance with federal, state, and local employment regulations.
• Perform other similar or related duties as assigned.

QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Human Resources, Business Administration or a related field. 
• Knowledge of human resources principles and practices.
• Knowledge of FMLA, FLSA, EEO and related employment laws.
• Knowledge of investigative techniques and employee relations practices.
• Ability to conduct sensitive investigations and maintain confidentiality.
• Ability to interpret policies, procedures, and collective bargaining agreements.
• Strong interviewing, report-writing, and conflict-resolution skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office and human resources information systems.
• 3 to 5 years of progressively responsible human resources experience, including employee relations, investigations, leave administration, and recruitment.
• Public sector experience preferred.

Knowledge, Skills, and Abilities:

• Ability to interact effectively with all personnel at all levels inside and outside the organization.
• Ability to conduct sensitive investigations and maintain confidentiality.
• Ability to interpret policies, procedures, and collective bargaining agreements.
• Strong interviewing, report-writing, and conflict-resolution skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office and human resources information systems.
• Excellent verbal communication and listening skills.
• Ability to communicate effectively both written and orally.
• Ability to work independently.
• Ability to manage multiple priorities in a fast-paced, high-demand environment.
• Human Interaction: Requires the ability to influence, train and monitor other clerical staff in favor of a desired outcome. Requires the ability to act as a lead person or train others in the use of computer operations and software applications.
• Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as a telephone, typewriter, personal computer, computer terminal, calculator, copier, fax, and scanner and/or materials used in performing essential functions.
• Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information such as ordinances, codes, requisitions, receipts, invoices, billing statements, transaction forms, worksheets, waivers, forms and purchase orders. 
• Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; calculate decimals and percentages.
• Functional Reasoning: Requires the ability to apply principles of influence systems such as leading, training, and coordinating. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
• Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.
• Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
• Physical Requirements: Requires the ability to exert light physical effort, typically involving some combination of lifting and carrying objects of light weight, five (5) to ten (10) pounds, such as file boxes, mail crates and packages. Requires the ability to stoop, kneel and bend in order to perform filing duties. Tasks may involve extended periods of time at a keyboard or workstation.
• Sensory Requirements: Requires the ability to recognize and identify individual characteristics of sounds such as that associated with answering the telephone.
• Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships.

Working Environment:

• Normal office environment with attending outside functions when required.

Machines, Tools, Equipment and Work Aids: 

• Personal Computer
• Telephone
• Cell Phone
• Copier/Fax Machine
• Vehicle

PHYSICAL/VISUAL ACTIVITIES OR DEMANDS

While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.

This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.

The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.

The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.

The job description does not necessarily contain all of the actual or essential duties of this position.  All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.  

“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.