GRADE: 13

SALARY: $41,392 – $64,688

POSITION TITLE: Police Records Specialist

DEPARTMENT: Records

REPORTS TO: Police Records Supervisor

Position Summary

Responsible for the intake, processing, and fulfillment of public records requests. This role involves retrieval and meticulous review and redaction of crash reports, some criminal reports and related evidentiary material. in accordance with the Missouri Sunshine Law.

FUNCTIONS OF THE JOB

Essential Functions

• Responsible for maintaining, processing and releasing reports and related records in accordance with applicable laws and department policy.
• Redact confidential or protected information.
• Research, locate and maintain historical department records on micro-film.
• Provide excellent customer service either in-person, via phone or through written correspondence and ability to resolve customer complaints.
• Enter fees, prepare invoices, process checks and on-line payments.
• Conduct criminal background checks.
• Maintain REJIS/MULES certifications
• Receive and log records subpoenas.
• Assist law enforcement personnel with locating records.
• Assist with other administrative tasks such as sorting mail, copying records, creating requests, answering phones, record maintenance, filing and other similar tasks.
• Coordinates with internal units to locate and compile responsive documents.
• Ensure daily monetary tallies are provided to Budget & Finance
• May perform other similar or related duties as assigned
• Regular, punctual attendance is required

QUALIFICATION REQUIREMENTS

Knowledge:

• High school diploma or equivalent

Experience: 

• Two (2) years of clerical or administrative experience and knowledge of law enforcement records and the Missouri Sunshine Law as it pertains to police records preferred. 
• Experience in office procedures with an emphasis in law enforcement records and the Missouri Sunshine Law OR experience with the Missouri Sunshine Law, working with records management software or CAD systems preferred. 

Skills and Abilities:

• Ability to analyze information to carry out instructions furnished in written or oral form. 
• Ability to develop customer service skills necessary to build rapport with the public by:
  • Giving full attention to customer questions/concerns.
  • Communicate information and ideas in a polite and professional manner.
  • Actively assisting the customer in confusion.
  • Speaking professionally and respectfully to customers
  • Ensuring a constructive and cooperative environment when assisting a customer.
• Ability to address confrontational issues in the absence of the supervisor.
• Ability to communicate concerns to his/her superior.
• Ability to maintain confidentiality.
• Knowledge of records management and reporting writing systems and microfilm records. 

Working Environment:

• Normal office environment with attending outside functions when required.

Machines, Tools, Equipment and Work Aids: 

• Personal Computer
• Telephone
• Cell Phone
• Copier/Fax Machine

PHYSICAL/VISUAL ACTIVITIES OR DEMANDS

While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.

This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.

The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.

The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.

The job description does not necessarily contain all of the actual or essential duties of this position.  All job offers are contingent upon passing a medical evaluation/drug screen, psychological exam, and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.  

“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.re different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.