GRADE: 15

SALARY: $54,340 – $85,150

POSITION TITLE: Police Records Supervisor (Promotion Only)

DEPARTMENT: Records

REPORTS TO: Sunshine Law Administrator

POSITION SUMMARY

This position oversees daily operations of the Police Records Division, ensuring accurate, timely and compliant release of police records. This position supervises personnel, establishes and monitors operational procedures, and coordinates with other units and members of the public. This position is responsible for maintaining the integrity and confidentiality of department records, improving workflow efficiency, resolving issues, and ensuring the unit provides professional, consistent and legally compliant service.

FUNCTIONS OF THE JOB

Essential Functions

• Directs and oversee the daily operations of the Police Records Division.
• Supervises the intake, assignment, tracking, processing and fulfillment of records requests; monitors statutory deadlines
• Ensures proper application and compliance with the Missouri Sunshine Law on all requests assigned to the Records Division.
• Perform routine supervisory/office management functions like participating in the hiring process, timekeeping, performance appraisals, maintaining work schedules, ordering supplies.
• Receive, review and resolve complaints related to services provided by staff and take appropriate action to improve customer service and operational efficiency.
• Conducts legal research and enters expungement records into criminal justice database under the direction of the legal division.
• Coordinates responses on records subpoenas, provides affidavits and may offer testimony at depositions and court proceedings.
• Ensures an effective workflow and implements policies and procedures to maintain quality assurance for record requests.
• Oversees maintenance of historical police records stored on microfilm and ensures appropriate public access.
• Assist both internal and external law enforcement officers record requests.
• Provide training, guidance and performance feedback to staff.
• Effectively communicate with other departments to coordinate locating and releasing records.
• Maintain appropriate level of REJIS/MULES certifications.

QUALIFICATION REQUIREMENTS

Knowledge: High School diploma or equivalent. Associate or Bachelor’s degree in Paralegal Studies, Criminal Justice, Public Administration or similar field preferred.

Experience:  Five (5) years of clerical or administrative experience, which includes at least (3) three year working at an advanced level. 1 year prior supervisory experience preferred.

Skills and Abilities:

• Ability to supervise, lead, motivate and evaluate employees while maintaining accountability and professional standards.
• Knowledge of records management principles, procedures and retention requirements and information security practices.
• Basic understanding and ability to interpret applicable laws, regulations, court orders and department policies.
• Organize, prioritize, assign and monitor multiple tasks.
• Effectively and professionally resolve workplace conflict involving subordinates.
• Communicate information and ideas in a polite and professional manner

Working Environment:

• Normal office environment with attending outside functions when required.

Machines, Tools, Equipment and Work Aids: 

• Personal Computer
• Telephone
• Cell Phone
• Copier/Fax Machine
• Vehicle

PHYSICAL/VISUAL ACTIVITIES OR DEMANDS

While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.

This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.

The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.

The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.

The job description does not necessarily contain all of the actual or essential duties of this position.  All job offers are contingent upon passing a medical evaluation/drug screen, psychological exam, and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.  

“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.